Refund Policy

Last updated: July 2026

At Meliorem Store, all sales are final.

Due to the nature of the products and services offered through our platform, including but not limited to digital goods, virtual items, game credits, top-ups, account credits, activation codes, tournament entries, and other electronically delivered products, we do not offer refunds, returns, exchanges, or cancellations once an order has been successfully processed and delivered.

No Refunds

By completing a purchase, you acknowledge and agree that:

• All purchases are final.
• Refund requests based on change of mind, accidental purchase, lack of product understanding, personal preference, or inability to use the purchased item will not be accepted.
• Delivered digital products, codes, credits, virtual items, and account balances cannot be returned.
• Orders cannot be cancelled after payment authorization and processing.

Fraud Prevention

To protect our customers and business from fraud:

• Identity verification may be requested before, during, or after a transaction.
• Orders suspected of fraud, abuse, unauthorized activity, payment disputes, or violation of our Terms of Service may be delayed, suspended, cancelled, or permanently restricted.
• Any attempt to obtain products while simultaneously initiating a payment dispute, chargeback, or unauthorized payment claim may result in account suspension and evidence being provided to the relevant payment processor, financial institution, or law enforcement authority where applicable.

Exceptions

A refund may be issued solely at our discretion if:

• We are unable to deliver the purchased product or service.
• A duplicate payment has been confirmed.
• A technical error caused multiple charges for the same order.
• Applicable law requires a refund.

Refund requests falling outside these exceptions will normally be declined.

Chargebacks

Before filing a chargeback with your card issuer or payment provider, customers must contact our support team to allow us an opportunity to resolve the issue.

Fraudulent or abusive chargebacks may be challenged using transaction records, delivery logs, device information, IP address records, payment authentication data, and other evidence available to us.

Contact

If you believe you were charged incorrectly or experienced a delivery issue, please contact our support team as soon as possible through our Contact page.

By placing an order on Meliorem Store, you confirm that you have read, understood, and agreed to this Refund Policy.